Privacy Policy

This policy applies to information collected through the Tree Buddy website, contact and partner forms, Meta (Facebook and Instagram) Instant Forms, advertising campaigns operated by or for Tree Buddy, and other lead-generation forms that link to this policy.

Personal information you submit may include:

• Name
• Email address
• Phone number
• ZIP code or service location
• Service request details describing the tree work you need
• Company information, if you contact us as a tree service company
• Any other information you choose to include in a message

We may also collect limited technical information automatically, such as device and browser information, IP address, referring pages, and general usage data collected through cookies or similar technologies used by our hosting, analytics, and advertising tools.

Tree Buddy may run advertising campaigns on Meta platforms and other advertising networks. When you submit a Meta Instant Form or a similar in-platform lead form connected to Tree Buddy advertising, the information you provide is sent to Tree Buddy and is handled under this Privacy Policy. Advertising platforms may also process information under their own privacy policies.

Tree Buddy may use the information collected to:

• Provide our homeowner-to-local-tree-service connection service
• Respond to inquiries and messages
• Operate, maintain, and improve the website
• Manage advertising and lead-generation systems
• Communicate with homeowners and tree service companies
• Maintain business records
• Comply with applicable legal obligations

When you request tree care through Tree Buddy, we may share the information you submit with a local independent tree service provider that serves your area. That provider may use the information to contact you about the tree service you requested, including to discuss the project, provide an estimate, or schedule service.

Tree service providers receiving homeowner information are independent third-party businesses and are not employees, agents, or representatives of Tree Buddy or Mentum Edge LLC. Each provider is responsible for its own privacy practices and handling of information after receiving it. Tree Buddy and Mentum Edge LLC do not perform tree services.

Tree Buddy may use third-party tools and service providers to operate the business, including:

• Advertising platforms
• Website hosting providers
• Analytics tools
• Automation and workflow tools
• Email delivery systems
• SMS and messaging systems
• Customer relationship and record-keeping systems

These providers process information on our behalf, or on behalf of Mentum Edge LLC, in connection with the services they provide.

If you submit a request for tree care, Tree Buddy and the local tree service provider receiving your request may contact you by phone, email, or text regarding that request. Where required by law, additional consent will be obtained before sending marketing or automated communications. Message and data rates may apply to text messages.

Tree Buddy retains personal information for as long as reasonably necessary to provide the requested services, operate the business, maintain appropriate records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Depending on where you live, you may have rights regarding your personal information, which may include:

• Requests for access to information we hold about you
• Requests to correct inaccurate information
• Requests to delete information
• Requests regarding the use or sharing of your information where applicable

To make a request, contact us at nico@gomentumedge.com. We may need to verify your identity before responding.

The Tree Buddy website is intended for adults and is not directed to children.

Tree Buddy may update this policy from time to time. When we do, we will revise the effective date shown above.

Questions about this policy or a privacy request can be sent to nico@gomentumedge.com. This email may be used for privacy questions, access requests, correction requests, deletion requests, and other privacy-related requests.